I used to close the shop and count the drawer to know what I made. Now I look at my phone at 9 pm and it is already there — sales, profit, who still owes me.
Patients stopped calling my assistant at 7 in the morning. They take a serial from the link, sit at home, and walk in when their number is close. The waiting room is quiet.
The token TV and the lab results with H/L flags were the two things our staff noticed first. Reception learned it in one afternoon. Nobody asked for the paper register back.
Customers book from our Facebook page now, and no-shows dropped after the SMS reminder. My stylists see their own day on their phones — commission is no longer an argument.
The QR on the shelf is what sold me. Scan, and the stock and price are right there — even when the internet is down. My nephew set it up in an hour.
We run three branches from one login. Bed occupancy, pharmacy expiry and the daily collection are on one screen — I read it from the car on the way in.
Group booking for a wedding party — five people, three stylists, one time slot — worked the first time. That alone paid for the year.
My father does not use apps. He sends one SMS and gets his serial. That is the whole reason we chose it.